Frequently Asked Questions

Everything you need to know about shopping with Cherry Diva.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, Cherry Diva ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How do I care for my Cherry Diva products?

To ensure longevity, we recommend following the specific care instructions provided on the product page or the physical tag attached to your item.